Investigating evaluative behavior in Japanese tour guiding interaction

要旨

As a means of investigating evaluative behavior, this study employed a panel of six native Speakers of Japanese to assess the deviations from politeness norms made by two non-native Speakers of Japanese who were performing the role of tour guides. In the analysis, the deviations were broadly divided into those concerned with honorific style and those which involved other politeness deviations. Overall, it was found that the most severe negative evaluations tended not to concern the honorific style, but involved the management of the speech acts of apology, compliment and request. A serious problem with the control of content rules was also identified. Variation was found in the assessments made by the native Speakers and some reasons for this are given.

主題