5件 （「Customer Service Quality and Loyalty」）

Thematic Analysis Experience of Thai Homestay Guests Towards Japanese Hospitality of Omotenashi: Perception, Recognition and Behavioral Pattern プレプリント

Sansoen Sattavorn・Rungarun Khasasin ·2023-01-01 ·『SSRN Electronic Journal』

doi:10.2139/ssrn.4586742

Country-of-origin (COO) brand loyalty and related consumer behaviour in the Japanese wine market 論文

Johan Bruwer・Courtney Buller・Anthony Saliba・Elton Li ·2014-06-10 ·『International Journal of Wine Business Research』　26(2)　pp. 97-119

doi:10.1108/ijwbr-05-2013-0020

New Customer Satisfaction Index for the Japanese Market: From Net Promoter Score to Promoter Score Japan 論文

Tatsuya Kimura ·2022-09-12 ·『GATR Journal of Management and Marketing Review』　7(3)　pp. 129-137

doi:10.35609/jmmr.2022.7.3(5)

Adult's amae as a tool for adjustment to a new environment 論文

Yu Niiya ·2017-07-01 ·『Asian Journal Of Social Psychology』　20(3-4)　pp. 238-243

doi:10.1111/ajsp.12184

Personality traits and complaining behaviors: A focus on Japanese consumers 論文

Nizar Souiden・Riadh Ladhari・Rajan Nataraajan ·2019-01-12 ·『Psychology and Marketing』　36(4)　pp. 363-375

doi:10.1002/mar.21184